Best Phrases to Use for Building Rapport

Best Phrases to Use for Building Rapport

12 . August . 2017

Whether you’re investigating a query, addressing a complaint or just giving general advice, building rapport is enormously important in the contact center.

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Tips for Successful Performance Management

Tips for Successful Performance Management

7 . July . 2017

Are you looking to improve the contact center? Here’s a selection of top tips for contact center managers.

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Wireless Charging Demand Could Promote PDC Technology

Wireless Charging Demand Could Promote PDC Technology

4 . May . 2017

The increasingly high demand for wireless charging technologies and glass/ceramic-based smartphone chassis has apparently prompted smartphone chassis manufacturers to develop a new manufacturing process called PDC technology (Physical Direct Connection), which will hopefully improve yield rates and diminish production costs.

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Solve common Android issues with apps

Solve common Android issues with apps

4 . May . 2017

Most smartphones today run on Android but that does not make the OS perfect. There are a few common issues users face irrespective of the smartphone brand and to simplify that we have some solutions for you.

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