Relationship Management

Manage customer relations & services (CRM) effectively with OneView CRM Studio | Powered by ZRG

Manage Your Customer Experience with Flexibility

Optimize Customer relationship Services

OneView CRM Studio is a comprehensive customer relationship management (CRM) software solution designed from ground up for effectively managing customer relationships, improving efficiency and driving growth.  

OneView let’s your team deliver excellent services to the customers by having access to a comprehensive set of critical information as well as multi-application access available from within a single window of OneView CRM Studio App, reducing many clicks and keystrokes per interaction.

By providing a unified platform for managing customer data, for streamlining workflows, and for enabling personalized communication, OneView CRM Studio helps organizations achieve their business objectives in a most cost effective and efficient manner.

ZRG team has helped our customers make it happen in a month

A 360-degree view of the relationship

Get an automatic pop-up screen during call arrival time and have key information handy without any clicks:

Personalized Customer Journeys:
Tailor customer experiences to individual needs and preferences.

  • Full view of customer profile
  • Customer preferences
  • Previous calls & interaction history
  • Account status & details
  • A lot more

Robust Security: Protect sensitive customer data with advanced security measures.

Seamless Integration: Integrate with other business systems to create a unified solution.

ZRG has Delivered Success to Leading Brands

Streamlined Operations

Personalized Customer Journey

Key Capabilities

OneView CRM Studio software offers cutting-edge capabilities to manage the access and usage of OneView CRM System capabilities by your different teams

  • Studios & Models: Create multiple versions of the app for different roles, incorporate any standard web apps
  • Intelligent Routing:
    Efficiently distribute and prioritize tasks
  • Advanced Analytics: Gain valuable Monitor performance and identify trends, insights into customer behavior and performance metrics.
  • Dashboards: Business intelligence provide information relevant to the upper management in real time
  • Super App Suite: Your supervisors, team leaders and floor managers can easily see the key performance indicators of your customer interaction operation in one glance.

OneView is a Family of Integrated Apps

ROBO CALLING splash screen of OneView software
ROBO CALLING splash screen of OneView software

Watch the video of OneView Platform

Check out this very interesting video, featuring AI-generated sound track, and explore the awesome possibilities of transforming customer experience (CX).

  • An integrated platform
  • A family of inter-connected apps
  • The aims & benefits
  • OneView design, User experience (UX), Security features
  • Application suites
  • Key ideas to transform CX

Imagine achieving your targets with the flexible & advanced capabilities available to your business right now with OneView platform apps.

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Revolutionizing Customer Experience

Access innovation and expertise to re-imagine your customer experience with ZRGI

Drive Business Growth

  • Increased Revenue: Convert more leads and close more deals.
  • Enhanced Customer Loyalty: Build stronger relationships with your customers.
  • Data-Driven Decisions: Make informed choices to optimize your business.