Robotic Call Processing

ZRG | Improve the results of your outbound call campaigns

Reaching Customers Cost Effectively

A cost-effective way to reach your customers

OneView Robotic Call Processing Software is a comprehensive and fully integrated solution for managing outbound calling campaigns. It enables you to reach more customers in less time through auto dial-and-deliver method. You can run multiple campaigns simultaneously.

OneView RCP is a state-of-the-art outbound robo calling software designed to automate certain types of customer communication via outbound voice calling without engaging any of your staff. your sales and marketing processes. OneView RCP empowers businesses to reach a wider audience, deliver important alerts, collect important input and feedback.

OneView RCP is a future-safe and proven technology platform for robotic services that is being used by leading organizations to disseminate information to millions of customers



ZRG has Delivered Success to Leading Brands

Key Features

OneView Robotic Call Processing Software interface provides a wide range of possibilities for your automated outbound call campaign requirements.

You can offer account specific information such as login alerts, account balance, transaction alerts, due dates and other inquiries.

Intelligent Dialing:

  • Smart dialing for maximum efficiency
  • Priority based job selection
  • Multiple jobs executed simultaneously

OneView is a Family of Integrated Apps

ROBO CALLING splash screen of OneView software
ROBO CALLING splash screen of OneView software

Watch the video of OneView Platform

Check out this very interesting video, featuring AI-generated sound track, and explore the awesome possibilities of transforming customer experience (CX).

  • An integrated platform
  • A family of inter-connected apps
  • The aims & benefits
  • OneView design, User experience (UX), Security features
  • Application suites
  • Key ideas to transform CX

Imagine achieving your targets with the flexible & advanced capabilities available to your business right now with OneView platform apps.

Run multiple campaigns simultaneously

Define your desired calling campaign, load data and let it go at it. The data file can be loaded manually or system can pick automatically.

Edit allowed time windows to restrict calling after hours and set retry count.

Customizable Voice:

  • Choose from a variety of voices to match your brand and target audience
  • Create a unique and memorable customer experience

Advanced Reporting:

  • Detailed call reports and analytics
  • Identify top-performing agents and campaigns

Integrate with Backend for Real Time Data

Advanced Features

Advanced Scripting:

  • Customizable scripts for various campaigns
  • Dynamic scripting based on customer interactions

Real-Time Analytics:

  • Track key metrics like call duration, conversion rates, and agent performance
  • Visualize data with customizable dashboards
  • Identify trends and optimize campaigns

Seamless Integration:

  • Integration with backend data host for real-time data
  • API access for custom integrations

Robust Security:

  • Data encryption and secure authentication
  • Compliance with industry standards (e.g., GDPR, CCPA)

Offer Order & Delivery Alerts, Account Notifications And Important Announcements

Benefits

Improved Customer Satisfaction:

  • Faster response times
  • Personalized experiences
  • 24/7 availability

Increased Efficiency:

  • Automated workflows
  • Reduced call handling time
  • Optimized resource allocation

Enhanced Data Insights:

  • Real-time analytics
  • In-depth reporting
  • Data-driven decision-making

OneView Robotic Call Processing Software is a future-safe platform for automated services that is being used by leading organizations to disseminate information in a wide variety of topics including product-specific information, technical support, general guidelines, notifications and announcements

Make Business Communication Efficient

Access innovation and expertise to re-imagine your customer experience with ZRGI

  • Fast Deployment
  • Widely installed
  • Money back guarantee