ZRG Strikes Gold • Telenor Microfinance Bank awards ZRG OneView Contact Center System • ZRG Receives 5th Consecutive Achievement Gold Award from FPCCI • Al Baraka Bank Chooses ZRG OneView CMS Software • PSO Awards Contact Center Tender To ZRG • Let's Make 2025 A Year Of Progress, Teamwork, and Prosperity •
ZRG Strikes Gold • Telenor Microfinance Bank awards ZRG OneView Contact Center System • ZRG Receives 5th Consecutive Achievement Gold Award from FPCCI • Al Baraka Bank Chooses ZRG OneView CMS Software • PSO Awards Contact Center Tender To ZRG • Let's Make 2025 A Year Of Progress, Teamwork, and Prosperity •
ZRG Strikes Gold • Telenor Microfinance Bank awards ZRG OneView Contact Center System • ZRG Receives 5th Consecutive Achievement Gold Award from FPCCI • Al Baraka Bank Chooses ZRG OneView CMS Software • PSO Awards Contact Center Tender To ZRG • Let's Make 2025 A Year Of Progress, Teamwork, and Prosperity •
ZRG Strikes Gold • Telenor Microfinance Bank awards ZRG OneView Contact Center System • ZRG Receives 5th Consecutive Achievement Gold Award from FPCCI • Al Baraka Bank Chooses ZRG OneView CMS Software • PSO Awards Contact Center Tender To ZRG • Let's Make 2025 A Year Of Progress, Teamwork, and Prosperity •
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Impact

HomeArchive by Category "Impact"
05 Jan
Impact

How to Become a Better Contact Center Coach

Posted by zrg
January 5, 2026
Becoming an effective contact center coach requires a blend of communication skills, emotional intelligence, and strategic thinking. A ...
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26 Dec
Impact

Five Types of Contact Center Huddles

Posted by zrg
December 26, 2024
Contact center huddles are short, structured meetings designed to improve team communication, share important updates, and motivate age...
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Since 1994, ZRG has been offering innovative and flexible solutions for multi-channel Contact Center, CTI, IVR, Call Recording, Complaint Desk, Ordering and Workflow Management needs. We have successfully delivered Enterprise level projects to prestigious organizations in the banking and financial services, telecoms, insurance, courier, pharmaceutical and energy service industries in the national and international market.

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