ZRG Strikes Gold • Telenor Microfinance Bank awards ZRG OneView Contact Center System • ZRG Receives 5th Consecutive Achievement Gold Award from FPCCI • Al Baraka Bank Chooses ZRG OneView CMS Software • PSO Awards Contact Center Tender To ZRG • Let's Make 2025 A Year Of Progress, Teamwork, and Prosperity •

ZRG Strikes Gold • Telenor Microfinance Bank awards ZRG OneView Contact Center System • ZRG Receives 5th Consecutive Achievement Gold Award from FPCCI • Al Baraka Bank Chooses ZRG OneView CMS Software • PSO Awards Contact Center Tender To ZRG • Let's Make 2025 A Year Of Progress, Teamwork, and Prosperity •

ZRG Strikes Gold • Telenor Microfinance Bank awards ZRG OneView Contact Center System • ZRG Receives 5th Consecutive Achievement Gold Award from FPCCI • Al Baraka Bank Chooses ZRG OneView CMS Software • PSO Awards Contact Center Tender To ZRG • Let's Make 2025 A Year Of Progress, Teamwork, and Prosperity •

ZRG Strikes Gold • Telenor Microfinance Bank awards ZRG OneView Contact Center System • ZRG Receives 5th Consecutive Achievement Gold Award from FPCCI • Al Baraka Bank Chooses ZRG OneView CMS Software • PSO Awards Contact Center Tender To ZRG • Let's Make 2025 A Year Of Progress, Teamwork, and Prosperity •

Technologies

22 Jul

Live Chat Customer Advantages

Posted by zrg

July 22, 2025

Live chat has become an essential tool for customer service teams, offering real-time support that enhances both efficiency and custome...

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18 Jun

Why Omnichannel Service is Challenging

Posted by zrg

June 18, 2025

Many contact centers aim to offer a seamless Omni channel experience — where customers can switch between channels (like phone, email, ...

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15 May

Introduction to Hyper automation

Posted by zrg

May 15, 2025

Hyper automation is the next evolution of digital transformation—one that goes beyond automating individual tasks to streamlining entir...

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06 Feb

Essential Steps for Customer Service Leader

Posted by zrg

February 6, 2025

As businesses navigate an increasingly digital and customer-centric landscape, customer service leaders face both challenges and opport...

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15 Jan

Transform Your Call Center

Posted by zrg

January 15, 2025

AI, or Artificial Intelligence, refers to computer systems that can perform tasks requiring human intelligence, such as understanding l...

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06 Sep

How AI Can Help In Customer Service

Posted by zrg

December 16, 2024

AI may seem like magic, but it’s not the end-all-be-all of software. In fact, many of the features and user benefits you strive for can...

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06 Sep

Modern Techniques to De-stress Employees in the Workplace

Posted by zrg

September 6, 2024

In today’s fast-paced and demanding work environments, employee stress has become a prevalent issue affecting productivity, morale, and...

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