ZRG Strikes Gold • Telenor Microfinance Bank awards ZRG OneView Contact Center System • ZRG Receives 5th Consecutive Achievement Gold Award from FPCCI • Al Baraka Bank Chooses ZRG OneView CMS Software • PSO Awards Contact Center Tender To ZRG • Let's Make 2025 A Year Of Progress, Teamwork, and Prosperity •
ZRG Strikes Gold • Telenor Microfinance Bank awards ZRG OneView Contact Center System • ZRG Receives 5th Consecutive Achievement Gold Award from FPCCI • Al Baraka Bank Chooses ZRG OneView CMS Software • PSO Awards Contact Center Tender To ZRG • Let's Make 2025 A Year Of Progress, Teamwork, and Prosperity •
ZRG Strikes Gold • Telenor Microfinance Bank awards ZRG OneView Contact Center System • ZRG Receives 5th Consecutive Achievement Gold Award from FPCCI • Al Baraka Bank Chooses ZRG OneView CMS Software • PSO Awards Contact Center Tender To ZRG • Let's Make 2025 A Year Of Progress, Teamwork, and Prosperity •
ZRG Strikes Gold • Telenor Microfinance Bank awards ZRG OneView Contact Center System • ZRG Receives 5th Consecutive Achievement Gold Award from FPCCI • Al Baraka Bank Chooses ZRG OneView CMS Software • PSO Awards Contact Center Tender To ZRG • Let's Make 2025 A Year Of Progress, Teamwork, and Prosperity •
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Technologies

HomeArchive by Category "Technologies"
15 May
Technologies

Introduction to Hyper automation

  • May 15, 2025
  • By zrg
Hyper automation is the next evolution of digital transformation—one that goes beyond automating individual tasks to streamlining entir...

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06 Feb
Technologies

Essential Steps for Customer Service Leader

  • February 6, 2025
  • By zrg
As businesses navigate an increasingly digital and customer-centric landscape, customer service leaders face both challenges and opport...

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15 Jan
Technologies

Transform Your Call Center

  • January 15, 2025
  • By zrg
AI, or Artificial Intelligence, refers to computer systems that can perform tasks requiring human intelligence, such as understanding l...

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06 Sep
Technologies

How AI Can Help In Customer Service

  • December 16, 2024
  • By zrg
  • 14,219 comments
AI may seem like magic, but it’s not the end-all-be-all of software. In fact, many of the features and user benefits you strive for can...

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06 Sep
Technologies

Modern Techniques to De-stress Employees in the Workplace

  • September 6, 2024
  • By zrg
  • 0 comments
In today’s fast-paced and demanding work environments, employee stress has become a prevalent issue affecting productivity, morale, and...

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Since 1994, ZRG has been offering innovative and flexible solutions for multi-channel Contact Center, CTI, IVR, Call Recording, Complaint Desk, Ordering and Workflow Management needs. We have successfully delivered Enterprise level projects to prestigious organizations in the banking and financial services, telecoms, insurance, courier, pharmaceutical and energy service industries in the national and international market.

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