ZRG Strikes Gold • Telenor Microfinance Bank awards ZRG OneView Contact Center System • ZRG Receives 5th Consecutive Achievement Gold Award from FPCCI • Al Baraka Bank Chooses ZRG OneView CMS Software • PSO Awards Contact Center Tender To ZRG • Let's Make 2025 A Year Of Progress, Teamwork, and Prosperity •
ZRG Strikes Gold • Telenor Microfinance Bank awards ZRG OneView Contact Center System • ZRG Receives 5th Consecutive Achievement Gold Award from FPCCI • Al Baraka Bank Chooses ZRG OneView CMS Software • PSO Awards Contact Center Tender To ZRG • Let's Make 2025 A Year Of Progress, Teamwork, and Prosperity •
ZRG Strikes Gold • Telenor Microfinance Bank awards ZRG OneView Contact Center System • ZRG Receives 5th Consecutive Achievement Gold Award from FPCCI • Al Baraka Bank Chooses ZRG OneView CMS Software • PSO Awards Contact Center Tender To ZRG • Let's Make 2025 A Year Of Progress, Teamwork, and Prosperity •
ZRG Strikes Gold • Telenor Microfinance Bank awards ZRG OneView Contact Center System • ZRG Receives 5th Consecutive Achievement Gold Award from FPCCI • Al Baraka Bank Chooses ZRG OneView CMS Software • PSO Awards Contact Center Tender To ZRG • Let's Make 2025 A Year Of Progress, Teamwork, and Prosperity •
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Posts by zrg

HomeArticles Posted by zrg (Page 2)
28 Jan
Insight

A Guide to Elevating Customer Experience in Contact Centers

  • January 28, 2025
  • By zrg
Fostering compassionate agents in a contact center involves cultivating a culture of empathy, respect, and active support. Here are pra...

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22 Jan
AI

Agents and AI in Harmony

  • January 22, 2025
  • By zrg
As the Generative AI (GenAI) landscape continues to evolve rapidly, contact centers face the dual challenge of adapting to technologica...

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15 Jan
Technologies

Transform Your Call Center

  • January 15, 2025
  • By zrg
AI, or Artificial Intelligence, refers to computer systems that can perform tasks requiring human intelligence, such as understanding l...

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07 Jan
Strategy

Boosting Success with 24/7 Customer Support

  • January 7, 2025
  • By zrg
In today’s digital era, seamless customer support is essential for business success. One of the most effective ways to achieve this is ...

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26 Dec
Impact

Five Types of Contact Center Huddles

  • December 26, 2024
  • By zrg
Contact center huddles are short, structured meetings designed to improve team communication, share important updates, and motivate age...

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06 Sep
Management

The Power of Unconditional Service Guarantees

  • September 6, 2024
  • By zrg
  • 0 comments
Many business executives believe that, by definition, services simply can’t be guaranteed. Services are generally delivered by human be...

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06 Sep
Technologies

How AI Can Help In Customer Service

  • December 16, 2024
  • By zrg
  • 14,234 comments
AI may seem like magic, but it’s not the end-all-be-all of software. In fact, many of the features and user benefits you strive for can...

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06 Sep
Technologies

Modern Techniques to De-stress Employees in the Workplace

  • September 6, 2024
  • By zrg
  • 0 comments
In today’s fast-paced and demanding work environments, employee stress has become a prevalent issue affecting productivity, morale, and...

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23 Dec
News & Events

ZRG Strikes Gold

  • December 7, 2024
  • By zrg
  • 0 comments
Leading Contact Center, CRM and AI provider shines at FPCCI Achievement Awards Islamabad, Pakistan: ZRG International, a leading for...

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21 Dec
News & Events

Telenor Microfinance Bank awards ZRG OneView Contact Center System

  • December 7, 2024
  • By zrg
  • 1 comment
ZRG, the leading CTI solution provider of intelligent business telecommunication solutions and services, announced that Telenor Microfi...

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Since 1994, ZRG has been offering innovative and flexible solutions for multi-channel Contact Center, CTI, IVR, Call Recording, Complaint Desk, Ordering and Workflow Management needs. We have successfully delivered Enterprise level projects to prestigious organizations in the banking and financial services, telecoms, insurance, courier, pharmaceutical and energy service industries in the national and international market.

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