Contact Center relocated without any downtime

01 . July . 2016

ZRG team is celebrating the successful completion of a challenging project that required relocation of a mission-critical 24/7/365 c...

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ZRG awarded gold medal by FPCCI

03 . May . 2016

ISLAMABAD - ZRG International was announced as the winner of a Gold Medal at the 4th FPCCI Achievement Awards for outstanding perfor...

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Finca offering more service with the new Contact Center

01 . February . 2016

Finca Microfinance Bank Limited has launched their updated customer Contact Center Service facility to offer more convenience and va...

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ZRG unveiled 9steps to optimize Contact Center during eBanking 2013

25 . April . 2013

ZRG International, the market leader in unified customer contact center and CTI solutions, unveiled a new way of looking at the vari...

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Burj Bank Selects Dialogic Technology and ZRG Integration services

13 . June . 2012

In todays business world, there is a pressing need to reduce customer service contact center technology related costs without compro...

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ZRG Supports KVTC in Taking DIS out of DISABILITY!

05 . January . 2012

ZRG is starting year 2012 with another step towards social responsibility. We have teamed up with Karachi Vocational Training Instit...

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Al Baraka Bank Deploys innovative ZRG Contact Center Solution

16 . December . 2011

Baraka Bank, Pakistan has deployed OneView Contact center solution by ZRG to deliver efficient services and enhance customer experie...

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NIB Bank contracts ZRG for an innovative call recording platform

29 . November . 2011

In order to handle the proper logging and documentation of outbound calls related to collection and recovery, NIB Bank has acquired ...

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Playback of call recordings is much easier with NetPlay Version 3.0

05 . August . 2011

ZRG product development team continues to enhance its application software capabilities to give more power and more value to its use...

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First Export Order For Call Center Solution Won by ZRG

16 . May . 2011

ZRG International, a telecommunication solutions company based in Pakistan has received an export order from M/s Mobitel, a cellular...

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ZRG awarded a major international contract in Africa

30 . April . 2011

ZRG International has won a major international contract for setting up a multi-purpose contact center for DAL group in Sudan, Afric...

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Al Baraka Bank Deploys innovative ZRG Contact Center Solution

16 . December . 2011

Baraka Bank, Pakistan has deployed OneView Contact center solution by ZRG to deliver efficient services and enhance customer experie...

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NIB Bank contracts ZRG for an innovative call recording platform

29 . November . 2011

In order to handle the proper logging and documentation of outbound calls related to collection and recovery, NIB Bank has acquired ...

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